Subscription credits
Straightforward chat credits
Choose a monthly credit plan. Credits do not roll over, and there is no automatic overage.
Prices on this page are net amounts in USD unless stated otherwise. EU VAT applies to eligible invoices as required by law. Invoices are issued after subscription payment or add-on purchase.
Founding customer offer
50% off Lite and Standard for the first three paid months
Use FOUNDING50. Limited to the first 100 customers.
FOUNDING50
Request accessChat rates
Customer message5 credits
Per message sent by a customer
Employee reply10 credits
Per reply sent by a support employee
Trial$0 / 30 days
500 base credits plus any invitation bonus, no card required
Customer message = 5 credits, employee reply = 10 credits. Credit usage is charged to the customer tenant.
Lite
1,000 credits/month
Essential monthly credits for getting started with support chat.
$2/month
Up to 100 employee replies or 200 customer messages
- 1 OAuth app
- No rollover or automatic overage
Most popular
Standard
10,000 credits/month
More room for a growing customer support team.
$5/month
Up to 1,000 employee replies or 2,000 customer messages
- 3 OAuth apps
- No rollover or automatic overage
Business
100,000 credits/month
High monthly capacity for busy support teams.
$49/month
Up to 10,000 employee replies or 20,000 customer messages
- 10 OAuth apps
- No rollover or automatic overage
Terms: Terms of Service